Terms & Conditions
These Terms and Conditions govern all transactions between the customer and merchant, Powwow Bling. They should be referred to explicitly for guidance in handling and claim which may arise from said transaction.
Shipping
We ship strictly with USPS. We use no frills packaging, a lot of re-purposed & recycled packaging when possible.
Your order will NOT be shipped until your address is verified through the USPS system. You will be responsible for re-shipping charges if you fail to provide a correct USPS address. Providing an incorrect shipping address and having your merchandise returned to us DOES NOT afford you the option of a refund in any case. Merchandise you order that is returned to us will be held for 60 days maximum from the date of return receipt. If it is not claimed within 60 days, it will be considered abandoned property. You understand you forfeit all claims to your merchandise after 60 days and may not be able to have it reshipped after 60 days if you fail to provide a correct shipping address & pay for any additional shipping charges.
We do not control USPS, we can't help if USPS or customs is slow or delayed. If tracking has stopped, call USPS first. We will do what we can on our end to help.
Shipping Schedule:
While typically we do ship out the same or next day, that isn't always the case because we're a small business with at times, a high volume of orders. We don't typically offer rushed shipping unless a customer contacts us beforehand and we try to accommodate that request. If you would like to request rush shipping, please email us at powwowbling@gmail.com and we will try to accommodate your request.
We do not ship on US Federal holidays when the post office is closed for obvious reasons.
RETURNS/EXCHANGES:
Our policy lasts 14 days. If 14 days have elapsed since you've received your purchase, unfortunately we can’t offer you a refund or exchange.
*Items have to be intact/full hank/tubes etc.
Return/Exchange Shipping
If you receive a return authorization (which can be requested by emailing powwowbling@gmail.com) you should mail your product to: PO BOX 195, Wakita OK 73771 with your return authorization.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, and we are not responsible for anything you send that isn't insured or tracked if we do not receive it in original condition.
Cancellations
We reserve the right to cancel any order due to a technical error or glitch. Just because an order is placed does not mean we have accepted it. An order is not considered accepted until it is shipped. Any order may be cancelled for any reason by us should we not be able to fulfill it.
Customer Communication
Customer agrees not to contact the Powwow Bling Social Media pages about their order. Customer agrees if there are questions, comments, or concerns about their order to email customer service at powwowbling@gmail.com or if needing a return authorization to contact powwowbling@gmail.com
Customer understands they will be banned from the Powwow Bling Social Media page for communicating about issues with their order with other Powwow Bling customers who are unrelated to them. The customer understands that the Powwow Bling Social Media page is unrelated in function to the ordering functions of Powwow Bling.
Automatic Refunds
For residents of the United States, if your order has not been shipped with tracking within 60 days, you are entitled to a full refund. Residents of countries other than the United States, due to customs waits, are not entitled to refunds without the express written consent of Powwow Bling.
International Customers
International customers, outside the United States, understand that they may incur taxes, customs duties, or other administration fees due to their order. Powwow Bling is not responsible in any way for paying these taxes, duties, or fees. Customers outside the United States may not receive a refund due to non-payment of taxes, duties, or fee.
Fraudulent Chargebacks
Customer understands that filing a chargeback is entirely their right at any point of time. Customer understands that filing a chargeback means their merchandise becomes unpaid for upon filing a chargeback. Customer understands if they are in possession of unpaid-for merchandise at any time from Powwow Bling, a police report will be filed for the value of the unpaid-for merchandise and the customer's information including name, address, phone number, and email address will be provided to the police in order to recover unpaid-for property. Powwow Bling cannot be held responsible for arrests, charges, fines caused by the filing of police reports for unpaid-for merchandise. Powwow Bling reserves the explicit right to sue for damages caused by loss of property due to unpaid-for merchandise. Customer agrees and understand that all legal proceedings will be filed in the district court of Grant County, Oklahoma. International customers may have legal proceedings filed against them in their jurisdiction if Powwow Bling sees fit to pursue said proceedings. Customer understands they may incur court costs, fines, or penalties associated with legal proceedings. Customer understands Powwow Bling may pursue civil damages at its sole discretion if unpaid-for merchandise is not recovered, or is not returned in original condition.