Here at Powwow Bling, we strive to make every customer happy with their purchase if for any reason you are not we have provided an email to reach out. Unfortunately I did not see an email from you about this issue, but I went ahead and sent you a partial refund on Saturday 9/2. Please keep the thread and hopefully you can find a use for it. Please send us an email at powowowbling@gmail.com if we can be of any further assistance.